Put air in your tires. Some days (or weeks) just feel flat. If there was a digital gauge, like the kind we have in our cars for tire pressure, it would show that the tires are losing air. In this case …
Make three improvements per month.
Make three improvements per month. Add an agenda item to your monthly staff meeting to identify three improvements that the practice will make in the next 30 days. By addressing improvements, the …
Should I keep that insurance plan?
Should I keep that insurance plan? One of the most important questions in deciding whether to keep an insurance plan is to determine and analyze how many referring doctors participate in that plan. If …
If you have enough referrals…
If you have enough referrals…If you have enough referrals, you will always be fine. We are seeing a wider bell curve in terms of the success of specialty practices today due to new styles of …
If you don’t fix the small problem…
If you don’t fix the small problem…It is easy to put off fixing small problems. However, it's often the case that when you put off fixing small problems, you gradually begin to put off fixing medium …
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Cut that cost!
Cut that cost! See if you can find one expense that the practice really doesn’t need. Make it a game for the entire team. Whoever can reduce the cost of over $1,000 to the practice should win some …
Find a podcast.
Find a podcast. When you find a basic business and entrepreneurship podcast and listen to it regularly, you will get some good ideas for your practice. …
Becoming a great marketing leader.
Becoming a great marketing leader. Every specialist can become a great leader, but you must establish the priorities. The Professional Relations Coordinator (PRC) is critically important as a member …
How many referrals did you get yesterday?
How many referrals did you get yesterday? Answer this question quickly. My guess is the most specialists cannot. It is important to know every day how many referrals you received to create a picture …
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Get excited.
Get excited. Every year we meet thousands of doctors and staff members who have excellent skills and are committed to excellent care. However, there are a few that we meet who just seem to have lost …
Wow one patient.
Wow one patient. Tomorrow morning take a look at the schedule. Everyone in the office from team members to doctors should select one patient that they are going to “wow” that day. It could be with a …
Don’t sit on a good idea.
Don’t sit on a good idea. There’s an expression posted in airports and train stations: “If you see something, say something.” This is good advice within a practice as well. If you see an opportunity …
