Listen to unsatisfied patients. If you have an unhappy or angry patient the best thing to do is just listen. Let the patient talk without interrupting and do not try to defend, justify, or explain …
Is self-discipline important?
Is self-discipline important? The answer is, of course! People who are self-disciplined get more done and keep moving forward in their lives. Anyone can become more self-disciplined. All you have to …
Change your referral marketing strategies.
Change your referral marketing strategies. Referral marketing strategies are wonderful, but they can also become boring. Anything that people are repeatedly exposed to simply becomes familiar and less …
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Put up your “force shield.”
Put up your “force shield.” The best way to remain enthusiastic and positive is to put up a shield against the negative. You will have negative information coming at you all day and you must find a …
Do it now.
Do it now. The billionaire and motivational author W. Clement Stone used these three words as his mantra to become one of the most successful and wealthiest people in America during his time. He …
We love our patients!
We love our patients! You might want to adopt this mantra as part of your practice culture. Develop a “no fault, no blame” environment where every patient is to be loved. If you can actually come to …
Where will your practice be in five years?
Where will your practice be in five years? Believe it or not, the answer depends more on referral marketing than any other single factor. You can desire anything, but you must have the referrals to …
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Don’t let other people tell you what you can’t do.
Don’t let other people tell you what you can’t do. Human potential is amazing. Every day, people achieve things that they never thought they could achieve. The first step is to figure out what you …
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Lower your stress.
Lower your stress. The best way to lower stress is to create the most efficient systems for the practice. Adding the right steps, eliminating waste, and enhancing efficiency all work to decrease or …
Are you prepared?
Are you prepared? What happens if a team member decides to leave the practice? The single best way to be prepared in advance is to have documented, proven, step-by-step systems in place. These take …
If you want to fight inflation…
If you want to fight inflation…You can outsource certain services such as payroll to take pressure off the practice, decrease the need to hire additional staff, or avoid working too many extra hours. …
Where do you find great referral marketing strategies?
Where do you find great referral marketing strategies? The answer is literally everywhere. Specialists can develop all kinds of new strategies simply by paying attention to what is happening in …
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