Be sure to thank a coworker today. Every day someone does something that is worthy of appreciation, be sure to let them know. …
Give patients time to ask questions.
Give patients time to ask questions. Simply ask the patient if they have any other questions at the end of the conversation. They may want to know about safety protocols or financial …
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Contact patients who are overdue for appointments every day.
Contact patients who are overdue for appointments every day. Don’t wait until you have free time because that might not happen. Set time aside every day to contact these patients. …
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Engage patients during your presentation.
Engage patients during your presentation. When presenting a case, ask patients questions along the way. The more involved they are in the case presentation the more likely they are to accept …
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Are patients leaving your practice saying “Wow!”?
Are patients leaving your practice saying “Wow!”? This is what the best businesses do to their patients. They find a way to wow patients and create a great customer experience. …
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If you have a coworker who is having a bad day, try to give them some of your positive attitude.
If you have a coworker who is having a bad day, try to give them some of your positive attitude. Committed and dedicated people that are having a bad day can often be inspired by somebody giving them …
Take time to talk.
Take time to talk. Before presenting a case to a patient always take the time to have general conversation. You want to create a relaxed environment and for the patient to know that you’re interested …
Keep reminding patients about everything you’re doing to keep them safe.
Keep reminding patients about everything you’re doing to keep them safe. People can’t hear enough about how you’re keeping them safe. It makes them feel comfortable, confident and secure. …
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If you see something, say something.
If you see something, say something. In other words, if you see something in your practice that needs to be addressed right now it’s important to bring it to the doctor or office manager’s attention. …
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Take one for the team.
Take one for the team. Teamwork makes the practice better. Simply ask yourself what you did today to help at least one colleague in some way that wasn’t necessarily part of your job. This is a habit …
Watch what your patients are doing.
Watch what your patients are doing. During the pandemic and even after, patients may behave differently in regard to accepting treatment. Look for signs that patients are concerned about their …
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Pay attention to your daily production goals.
Pay attention to your daily production goals. By working on practice production goals all day and every day, the practice has a greater chance of achieving the annual production goal and creating more …
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