Improve scheduling efficiency. Most practices can increase production and reduce stress by adopting some key scheduling strategies, such as switching from 15-minute to 10-minute increments… scheduling …
Pay special attention to first-time visitors.
Pay special attention to first-time visitors. The arrival of new patients and parents at the practice should be noted during the morning meeting. This alerts everyone on the team to do their part in …
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Know what’s so great about your practice.
Know what’s so great about your practice. Why should new patients decide to come to your particular practice? One of the first things Levin Group consultants do when working with a new client is to …
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Advice for the Pediatric Specialist – Motivate staff members with a practice vision.
Advice for the Pediatric Specialist – Motivate staff members with a practice vision. A vision enables the practice to focus on objectives. It maps out a clear direction for your practice over the next …
Let parents know you welcome referrals.
Let parents know you welcome referrals. If your practice isn’t getting referrals from 40–60% of parents, it’s probably because they’re not aware that your practice would like to see more patients. …
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Advice for the Pediatric Specialist – To make non-clinical decisions, ask a “golden question.”
Advice for the Pediatric Specialist – To make non-clinical decisions, ask a “golden question.” When making a choice that may change how your practice operates, ask yourself how it will affect your …
Give patients the VIP treatment.
Give patients the VIP treatment. To increase patient loyalty, regular visits and referrals, treat patients in ways that show how much you value them. If you don’t schedule new patients within 7–10 …
Create value for hygiene care.
Create value for hygiene care. How does your practice refer to the hygiene appointment? Do staff members call it “a cleaning” or simply “recall”? Neither term accurately describes the hygiene …
Does your practice suffer from obsolete systems?
Does your practice suffer from obsolete systems? When the systems in your practice are outdated, inefficiency rules the day. Appointments get delayed, parents complain, and staff members feel hurried. …
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Continue strengthening relationships with parents and patients.
Continue strengthening relationships with parents and patients. Every time parents patients come in for their appointments, try to learn more about them. Most people appreciate the personal attention …
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Upgrade your approach to scheduling.
Upgrade your approach to scheduling. To reduce stress while increasing productivity, redesign your scheduling template using 10-minute increments… with the length of appointments based on up-to-date …
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Set an annual production goal.
Set an annual production goal. Based on our extensive consulting experience, Levin Group recommends an annual growth target of 18%. Unless you reach this level… by attracting more patients, increasing …
