How good was your customer service today? A great exercise is for every team member to offer a score between 0 and 10 each morning on how well they delivered customer service the day before. This creates a culture of great customer service.
How Would You Like to Have Excellent Customer Service in Your Practice?
Excellent customer service is the difference between a good practice and a truly great practice, and patients know the difference. Dr. Roger Levin’s Five-Star Customer Service Video Course is now available for purchase from Levin Group. This high-impact series of 37 informative video chapters gives practice owners and their teams practical advice they can implement TODAY to WOW every patient and increase production every year. Use promo code TIP20 to get 20% off.