Good to great is not enough. The concept of “good to great” has been popularized in a book by Jim Collins in the early part of this century. But it is not enough. First you go from good to great, but once you’re great you must be able to stay there.
How Would You Like to Have Excellent Customer Service in Your Practice?
Excellent customer service is the difference between a good practice and a truly great practice, and patients know the difference. Dr. Roger Levin’s Five-Star Customer Service Video Course is now available for purchase from Levin Group. This high-impact series of 37 informative video chapters gives practice owners and their teams practical advice they can implement TODAY to WOW every patient and increase production every year. Use promo code TIP20 to get 20% off.
