Steve Jobs was a creative genius… and an amazingly successful businessman. An eccentric, enigmatic figure, he built one of the most valuable companies in the world by thinking differently than …
Turn Your Facebook Page into a New Patient Generator
Facebook is a missed opportunity for most practices. Dentists don’t know what to do with it. They started a practice page a few years ago and put a lot of initial effort into getting likes, but as …
Continue Reading about Turn Your Facebook Page into a New Patient Generator →
Is Scripting Hurting Your Practice?
Has your practice been taken over by a bunch of robots? Does it feel like your team is acting mechanically during interactions with patients? Has your customer service recently taken a nosedive? The …
Continue Reading about Is Scripting Hurting Your Practice? →
Don’t Let Emergencies Blow Up Your Schedule
How many times have you had a near-perfect day crash and burn… because an emergency patient showed up? Your schedule is humming along like a well-oiled machine with every patient being seen on time… …
Continue Reading about Don’t Let Emergencies Blow Up Your Schedule →
Advice for the Marketing Coordinator – Repairing damaged referral relationships.
Advice for the Marketing Coordinator – Repairing damaged referral relationships. When referrals drop off significantly, set up a meeting with the referring doctor as quickly as you can. In nearly all …
Advice for the Surgical Specialist – Conduct annual performance reviews.
Advice for the Surgical Specialist – Conduct annual performance reviews. These should be standard operating procedure for your practice. When done correctly, performance reviews benefit both staff …
Continue Reading about Advice for the Surgical Specialist – Conduct annual performance reviews. →
