admin, Author at Levin Group Inc.

Advice for the Practice Leader – Show your team how to be patient-centric.

November 2, 2016 By admin

Advice for the Practice Leader – Show your team how to be patient-centric. Before making a decision, ask “Will this benefit our patients?” Require your team members to do the same. And in all your …

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Update patient contact information to reduce no-shows.

November 2, 2016 By admin

Update patient contact information to reduce no-shows. Go through your patient database, removing and replacing disconnected phone numbers and bad email addresses. When they come in, ask patients for …

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Update patient contact information to reduce no-shows.

November 2, 2016 By admin

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Frost Warning

November 1, 2016 By admin

The other morning, I discovered frost on my windshield when I went out to drive to the office. I thought the wipers would scrape it off, but no such luck. Maybe, if I turned the defroster on full …

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Advice for the Marketing Coordinator – Reach out to new dentists and their teams.

November 1, 2016 By admin

Advice for the Marketing Coordinator – Reach out to new dentists and their teams. New dentists represent an excellent opportunity to build your referral base. Use web searches, community newspapers …

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Go beyond “nice.”

November 1, 2016 By admin

Go beyond “nice.” To achieve exceptional customer service today, a pedo practice must be more than just nice to parents and patients. Being pleasant is important, but it’s only one part of providing …

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