Do you remember how excited you were on your first day working in a dental practice? I do. I treated only one patient that day, but I still remember every detail. As dentists, we never lose our …
Are You Listening to Your Team?
In the course of a day at your practice, there may be many conversations among you, your staff and the patients, but another very important form of communication may be missing. How often do you hear …
Consistent Behavior Gets Consistent Results
Inconsistency is the watchword for me in 2016 when it comes to practice management. Last year, Levin Group analysts crisscrossed the country to perform hundreds of business analyses of general and …
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Today is Team Appreciation Day
How do you get your practice team and others around you motivated? The answer is simple. Start appreciating them… and let them know it! Most dentists would say they appreciate their teams. If you …
Honest Mistake
One of the biggest mistakes dentists make as practice leaders is not being honest with their team members. I’m not suggesting that they say things that aren’t true. The problem is that they don’t say …
Attitude is Everything
In the introduction to my book, Get a Life and Keep It!, I discuss how important it is to have the right attitude. For those of you who haven’t yet read the book, here’s an excerpt: Leaders lead by …