The news may be bad, but...Every day we wake up to hear more bad news, and there is no shortage of it to go around. But ask yourself how much of that bad news directly affects you and consider what …
What is your likability factor?
What is your likability factor? Referral marketing is all about building powerful relationships. There are hundreds of strategies that you can use and combine to achieve incredible results. But it’s …
Measure your referrals every month.
Measure your referrals every month. Each month, referring doctors and their professional relations coordinators should spend time analyzing the referral pattern for that month and year to date. …
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Don’t ignore the numbers.
Don’t ignore the numbers. Set a regular schedule every month to review key performance indicators or targets to determine practice performance. Featured Video Course: How Would You Like to Have …
Are you still passionate about dentistry?
Are you still passionate about dentistry? It is very hard to get up each morning and be excited if you have lost your passion. Don’t let management challenges decrease the enjoyment you have in …
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Dealing with the unhappy patient.
Dealing with the unhappy patient. When you learn that a patient is unhappy, the first step to resolving the situation is to find out why. Don’t prejudge the situation, just stay calm and try to …
Add innovation to your referral marketing program.
Add innovation to your referral marketing program. It is not good enough just to have old strategies in place for a referral marketing program. You need innovation to stay relevant and interesting to …
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Some referral sources are just not worth it.
Some referral sources are just not worth it. Many specialists have a referral source they would prefer not to work with. In building your referral marketing program you can eliminate the sources that …
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Give patients a chance to ask questions.
Give patients a chance to ask questions. One of the missing links in case acceptance is giving patients enough time to ask questions. They often ask their questions at the end of the appointment when …
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Think before enrolling in that next insurance plan.
Think before enrolling in that next insurance plan. Levin Group is not pro or con when it comes to insurance. However, we do encourage every practice to carefully analyze the short and long-term …
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Outrageous customer service.
Outrageous customer service. Don’t strive simply to provide good customer service. In today’s world it is the extreme of outrageous customer service that will build your brand, attract new patients, …
Increase your referrals.
Increase your referrals. Many specialists tell us that they would like more referrals. The secret is simple. You need a comprehensive effective referral marketing program functioning consistently at …
