Don’t fix the system, replace it. It is always easier to fix a system because it takes less effort. But sometimes you’re far better off building a new system from the ground up. For example, building …
Being positive really does make a difference.
Being positive really does make a difference. If I could tell every practice leader one thing to improve their culture and performance, it would be to become super positive. It doesn’t matter whether …
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Build a team ownership mentality.
Build a team ownership mentality. The highest level of achieving a world-class practice is to build a team that has an ownership mentality. When the team acts like owners, they will make great …
Start right now.
Start right now. We have met many dentists who waited months or years to get started on improving their practices. The key is to make a decision to have a great practice and start working on it …
Systems let you grow 30% – 50%.
Systems let you grow 30% – 50%. When you have the right systems and continually improve them, production with grow exponentially. …
Call patients who refer.
Call patients who refer. When you are fortunate enough to have a patient refer another patient, take the time to call them personally and thank them. …
Raise your enthusiasm by 20%.
Raise your enthusiasm by 20%. If you can raise your enthusiasm by 20%, everything in the practice will improve. …
3 simple goals.
3 simple goals. There are three simple goals that will help propel you to the highest levels of success: (1) increase practice production every year, (2) build a world class team, and (3) have a plan …
Help your team members get over their resistance to change.
Help your team members get over their resistance to change. The key is to educate the team on why the change is being made and give them time to adapt. …
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Don’t let one team member bring you down.
Don’t let one team member bring you down. We have often said at Levin Group that it only takes one bad mood to bring down the entire practice. Don’t let this happen in your office. …
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Scheduling is more than scheduling.
Scheduling is more than scheduling. Scheduling is not only about creating time slots for patients. It is also about managing patients, such as no-shows, late patients, or overdue patients. …
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Answer patient objections calmly.
Answer patient objections calmly. During case presentations, a patient will occasionally bring up objections to what you are saying. Never disagree. Just calmly answer the question and explain why …
