Address the rumors. If you don’t act transparently and address rumors, then the worst version of the rumor will take over. …
What percentage of your revenue comes from patient financing?
What percentage of your revenue comes from patient financing? Probably not enough. The more patients that use patient financing, the higher the practice production. Plus, those patients have an …
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There are three ways to increase staff longevity.
There are three ways to increase staff longevity. First, build the team self-esteem through positive comments, recognition, and appreciation. Second, create a fun environment by having all kinds of …
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Make your staff meetings fun.
Make your staff meetings fun. Staff meetings are boring and desirable. Make them fun with humor, prizes, activities, or games. How Would You Like to Have Excellent Customer Service in Your …
If you don’t update your systems…
If you don’t update your systems…If you don’t update your systems regularly, your practice performance will either slow down, flatten out, or decline. You should always work on updating systems. …
Stories from strategic planning: One office set a plan to have four locations.
Stories from strategic planning: One office set a plan to have four locations. They started by systemizing the first location in detail; proving that it was a success; and then added location numbers …
The value of a new patient.
The value of a new patient. New patients make up 40% of doctor production. This is why it is so important to have a new patient experience system in place. …
How does McDonald’s train employees?
How does McDonald’s train employees? McDonald’s can take almost anyone and teach them the step-by-step systems that they follow in every franchise. As they do this, the employees become excellent in …
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Increase team longevity every year.
Increase team longevity every year. Once statistic that you never hear about, and you won’t find in your software, is the average longevity of the team on an annual basis. The goal is simple: you …
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You can’t fix just one part.
You can’t fix just one part. Trying to fix one part of a practice is like trying to build one muscle in the gym. You might fix that part, but you will be better off if you address your systems …
Systems train the team.
Systems train the team. When the right systems are in place, team training is faster, better and performance improves. …
Can you negotiate with insurance companies?
Can you negotiate with insurance companies? You can try, and there are companies that will work with you, but there are no guarantees that negotiating with the insurance companies will work. …
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