Stop managing and start measuring. If you trust your team, give people measurements that they must achieve and step back and see how they do. …
Who inspires you?
Who inspires you? If you want to stay motivated and sharp, find something to inspire you. Whether you gain inspiration from books, podcasts, or other people, make sure you access them …
If it isn’t working, at least do something different.
If it isn’t working, at least do something different. Don’t get stalled into a pattern that isn’t working just because you don’t know what to do. At the very least try something different. How …
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Do not tolerate poor performance.
Do not tolerate poor performance. Many practices today are suffering because they are retaining team members who are not performing. We have great respect for dental teams, but individuals that cannot …
New patients often refer their families.
New patients often refer their families. The value of new patients that is rarely measured is how many family members of a new patient joined the practice and the recognized production. This is a …
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Create blocks for new patients.
Create blocks for new patients. Mathematically determine how many new patients you need per month to hit your monthly production goals. Then make sure that you have new patient blocks in the schedule …
When you do your annual strategic planning always think about competition as well.
When you do your annual strategic planning always think about competition as well. Competition in business always increases and you need strategies to keep your practice strong. …
Customer service is the foundation.
Customer service is the foundation. Before you launch a plan to increase practice production, take time to improve your customer service. …
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Don’t make new patients wait too long to schedule.
Don’t make new patients wait too long to schedule. New patients have a higher average production than current patients. The sooner you schedule them, the higher annual practice production will be. …
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Why are new patients so valuable?
Why are new patients so valuable? New patients often have a 200% to 300% higher financial value to the practice in the first 12 months versus current active patients. However, you must properly …
You can’t fix just one system.
You can’t fix just one system. The result of fixing just one system or part of a system is no different than going to a gym and only working on your biceps. You might get bigger biceps, but the …
Read the document you are signing.
Read the document you are signing. Don’t rely on anything you were told that is not clearly stated in any document that you sign. In the end, it is the document that will prevail if something goes …
