Increasing Practice Production Every Year
Track production totals on each service. If you don’t look at production per service throughout the year and at the end, you won’t know what services represent the best opportunities to increase …
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Educate your patients. If you have a new service, technology, or technique that you’re bringing into the practice, you want patients to hear about it even before they might benefit from it. Educating …
Find the next improvement. Every practice has amazing opportunities. The top practices act on those opportunities, while others wait for more information, research, or proof. Acting early is usually …
Sometimes you will be disappointed. Disappointment is part of life and should not come as a shock. Friends, coworkers, and patients will disappoint you from time to time. The best approach is to …
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Track production carefully. Always remember that production is the most important statistic in regard to dental practice performance and is an excellent indicator of what will happen in the near term …
When should you change your schedule? The first sign that you need a new schedule is when you miss the daily goal on a regular basis. Remember, scheduling controls all other systems. JUST RELEASED …
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Do you really have 5-star customer service? Simply ask yourself this question: Do patients leave your office commenting about what amazing an experience they had? EXCLUSIVE 20% Savings for Tip of …
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If you have a conflict with another staff member…Engaging in conflict with other team members is rarely worth it. When you let little things bother you, you’ll often look back and wonder why you ever …
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Assign a liaison for a new hire. When you bring a new hire into the practice, assign them with a liaison from the team for six months. This gives the new hire someone to go to with questions, …
Evaluate your worst no-shows. We don’t say this lightly, but patients who repeatedly don’t show up waste time, cost money, and frustrate the team. You may need to have some difficult conversations, …
Why are you exhausted at the end of the day? To a large degree it is the design of the schedule. If you’re facing fatigue at the end of each day, you may want to consider building a new schedule to …
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Maybe you don’t want to know. We recently spoke to a dentist who, when asked about his practice statistics, jokingly responded, “I’m not sure I really want to know.” His attitude is not rare. There …
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