Increasing Practice Production Every Year
Follow your schedule by taking control. If you simply ask patients what type of appointment time they want, they will always pick something that doesn’t fit your schedule. Practices blow up schedules …
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Take control of your reviews. If you want great reviews, and lots of them, you need to take control. Immediately following treatment ask every patient how the visit was and then ask them to do you a …
Case presentation is also theater. Case presentation is a system and a series of steps that should be followed. You can virtually control patients' experiences, perceptions, and reactions by having …
Follow your systems by taking control. Taking control means moving patients in the right direction within the practice systems. For example, if you have the goal to only do your large cases in the …
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Control the patient experience. Controlling the patient experience can create a better customer service perception than simply having a nice office. Relaying messages about caring, how well the …
Before you drop an insurance plan...Determine how many patients are in the plan and how much revenue comes from the plan. Then evaluate the steps the practice will take to maintain current levels of …
What do you do when a patient asks the practice to commit fraud? The easy answer is simply to tell the patient no. But in some cases, they don’t even realize that it is fraud, and the best approach is …
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The three levels of office managers. Levin Group has built a new model, identifying the three levels of office managers: The functional manager, which represents most office managers. The …
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Build your profit model. A profit model is a model of how the practice reaches end-of-year profit. For example, a model could look like this: 40% from fee-for-service, 40% from one insurance plan, and …
If you want more new patients, try this: Have the doctor call the referring patient to personally thank them for the referral. It does take a little bit of time, but it is seen as good relationship …
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Try this radical idea. Eliminate new patient exam fees for 90 days. The odds are that as patients become aware that there is no fee for the exam portion of a new patient visit, they will respond …
How did we do yesterday? The first agenda item of the morning meeting should be to look at yesterday‘s production against the daily production goal. You should be cognizant every day of how you did …
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