Expenses are always increasing. Inflation. Labor costs. Supply chain issues. We hear about these issues in the news every day and it happens in every industry including dentistry. The key is to …
“But, I don’t understand my insurance.”
“But, I don’t understand my insurance.” We hear this from many patients on a regular basis. Unfortunately, the first reaction by some dental staff members is that the patient is being a pain, wasting …
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Do you get to know your new patients?
Do you get to know your new patients? A new patient is really a gift, and the patient-practice relationship should be solidified by building trust. A great way to advance trust quickly is by getting …
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Don’t be surprised that you have to repeat yourself.
Don’t be surprised that you have to repeat yourself. Part of leadership and management is repetition. First, people don’t always understand information fully the first time they hear it. Second, it is …
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Get some bids.
Get some bids. Every year you should bid out your top expenses and this is especially true now that overhead is rising. Keep in mind that the objective is not simply to find the cheapest bid and go …
Be careful not to commit fraud.
Be careful not to commit fraud. Patients sometimes make requests that may represent fraud. The patient might know it is wrong, but they may ask the practice to put a different date on an insurance …
How fast and how far?
How fast and how far? This was an actual question that we were asked last week by a dentist who contacted Levin Group. He wanted to know how fast he could improve his practice and how far he could go. …
Where are the bottlenecks?
Where are the bottlenecks? Bottlenecks are a business term that refers to anything that slows a system down. There are collection issues, unexpected emergencies, absent staff members, and patients who …
Overhead is rising.
Overhead is rising. It is no surprise to any practice that overhead is rising. In our 2022 Dental Economics-Levin Group Annual Practice Survey, we found that production had increased in most practices …
Have you taken a deep dive lately?
Have you taken a deep dive lately? Each year we suggest that dentists identify one area that they want to focus on to add to or improve in their practice. For some it is management systems. For others …
What exactly are you waiting for?
What exactly are you waiting for? We often hear from practices that had significant potential for growth and development years ago that they were waiting for the right time. What exactly does that …
Don’t underestimate all little things.
Don’t underestimate all little things. This may sound simplistic and outdated to some of our subscribers, but simplistic and outdated can sometimes be good and we need to be reminded. Take note of …
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