If you purchase or add a new technology, make sure every patient knows about it. Patients interpret modern technology as leading-edge, and it enhances their image of the quality of the practice. …
Your practice success will be directly proportional to the quality of your practice systems.
Your practice success will be directly proportional to the quality of your practice systems. Levin Group talks about documented, proven, step-by-step systems. Documented means that the systems are …
Perform an annual checkup of your insurance codes.
Perform an annual checkup of your insurance codes. For example, in 2021 new codes were added for dentistry, and every practice should be aware of what they are and where they are to be used. The …
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Focus heavily on your daily production goal.
Focus heavily on your daily production goal. If the practice determines in the morning meeting that it will be below the goal for the day, identify opportunities to increase production that day. These …
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Are your systems written down?
Are your systems written down? Taking the time to document and write down systems makes training future team members easier than ever before. …
Communicate all new technologies and services to patients.
Communicate all new technologies and services to patients. Adding something new is perceived by patients as adding quality. It doesn’t always have to be a huge addition to the practice, but people …
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Keep an eye on the local economy.
Keep an eye on the local economy. If you find an increasing number of patients not accepting moderate to larger cases it may be an indication that the economy around you is …
The doctor should contact unhappy patients.
The doctor should contact unhappy patients. This is an unpleasant task, but if you have an angry patient, the doctor should call the patient that evening to see what can be done to turn the situation …
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Negotiate positively.
Negotiate positively. There are many small negotiations that must take place with patients, and you want them to be win-win situations. Whether it involves scheduling an appointment, collecting a …
Increase revenue every year.
Increase revenue every year. Just as you would with blood pressure or cholesterol monitoring for your personal health, use your revenue to determine the health of your …
Anyone in leadership needs to be reading and learning.
Anyone in leadership needs to be reading and learning. What one leadership skill have you improved through learning and education in the month or year? Keep in mind that leadership …
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Take your morning meeting seriously.
Take your morning meeting seriously. It is not just to get together. The morning meeting is both an organizational meeting that discusses where the practice stands regarding the daily production goal …
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