Being more charismatic Tip #4: Listen carefully when anyone else is speaking and do not interrupt. When people feel they are heard they appreciate you and this will build fantastic patient …
Being more charismatic Tip #3: Make eye contact with everyone you talk to.
Being more charismatic Tip #3: Make eye contact with everyone you talk to. When you look people in the eye, they feel you’re paying attention to them, and this will build outstanding patient …
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Being more charismatic Tip #2: Always use positive language and words.
Being more charismatic Tip #2: Always use positive language and words. Positive words have a positive effect on other people and will build outstanding patient relationships. …
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Being more charismatic Tip #1: Smile all the time.
Being more charismatic Tip #1: Smile all the time. When you smile, you release endorphins that make you feel better. More importantly, when you smile you tell other people you like them and, as a …
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If a patient wants to negotiate a fee don’t be taken by surprise.
If a patient wants to negotiate a fee don’t be taken by surprise. You should be prepared by knowing in advance what your limits are. Are you willing to deduct 5%? 10%? No more than 10%? These are …
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Block out new patient time.
Block out new patient time. Every practice needs to know exactly how many patients or new patients it needs to hit production targets. Blocking out time for different procedures and types of patients …
Don’t underestimate the benefits of maintaining a culture of positivity.
Don’t underestimate the benefits of maintaining a culture of positivity. Although you can’t measure it, a culture of positivity will increase practice production. A positive, energized, and excited …
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Take a breath.
Take a breath. Team members who deliberately stop throughout the day just for a moment to take a deep breath, experience less stress and fatigue. It has a physical benefit physiologically of settling …
If you see someone in the practice doing something incorrectly, you should approach them and politely mentor them.
If you see someone in the practice doing something incorrectly, you should approach them and politely mentor them. While it can be uncomfortable to point out something that isn’t being done the right …
Patient Financing Tip #5: Let patients know that patient financing is easy.
Patient Financing Tip #5: Let patients know that patient financing is easy. Patient financing is fast, easy and convenient. Let patients know this so they don’t think it is a complex process like …
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Patient Financing Tip #4: Mention patient financing in your 30-day email.
Patient Financing Tip #4: Mention patient financing in your 30-day email. We recommend sending an email newsletter every 30 days to patients. The newsletter should always include a reminder that …
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Patient Financing Tip #3: Don’t be afraid to give up part of your fee to facilitate patient financing.
Patient Financing Tip #3: Don’t be afraid to give up part of your fee to facilitate patient financing. Many practices try to avoid patient financing in order to preserve the entire fee for the …
