Key Performance Indicator - Tip #2: Check your new patient production daily. Practices need to check their new patient data every week. Create a software or spreadsheet report showing your new patient …
Key Performance Indicator – Tip #1: Check your no-show rate and last-minute cancellations weekly.
Key Performance Indicator - Tip #1: Check your no-show rate and last-minute cancellations weekly. No-shows and last-minute cancellations can cost a practice up to $6 million in lost production and …
Reason #5 for Patient Decline: Not Scheduling the Next Appointment.
Reason #5 for Patient Decline: Not Scheduling the Next Appointment. Make it a goal that no patient leaves your practice without their next appointment. …
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Reason #4 for Patient Decline: Inability to Accommodate Emergencies.
Reason #4 for Patient Decline: Inability to Accommodate Emergencies. When patients have emergencies, they expect to be helped. Every morning, make sure you understand where emergency patients can be …
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Reason #3 for Patient Decline: Leaving Insurance Plans.
Reason #3 for Patient Decline: Leaving Insurance Plans. If you decide to exit a dental insurance plan, you will lose patients. This decision still might make sense; however, you must make …
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Reason #2 for Patient Decline: Poor Customer Service.
Reason #2 for Patient Decline: Poor Customer Service. Poor customer service is one of the fastest ways to drive patients away. Work on your customer service strategies every day and make sure they are …
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Reason #1 for Patient Decline: Delayed Scheduling.
Reason #1 for Patient Decline: Delayed Scheduling. Be sure that your schedule is mathematically constructed to accommodate patients and reach daily production goals. …
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It’s time to get serious about your practice.
It's time to get serious about your practice. Dental practices are businesses, and the objective of a business is to improve performance every year. The measurement to look at is practice production …
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Systems always work.
Systems always work. Even the best people make mistakes or skip steps. When you implement step-by-step systems that are followed by the team, performance accelerates instantly. …
How can an office manager develop a culture of positivity?
How can an office manager develop a culture of positivity? The first step is demonstrating appreciation for everyone on the team on a regular basis. When you build the self-confidence of the team, the …
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Can dentists become wealthy?
Can dentists become wealthy? Absolutely, but it generally takes time. Building the practice, growing it annually, and having a disciplined savings plan will allow dentists to accumulate wealth and …
Are you concerned about the future of dentistry?
Are you concerned about the future of dentistry? “The best way for you to predict the future is to create it.” This powerful, proactive philosophy is famously attributed to management expert Peter …
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