Give your team a mega goal. One way to galvanize a team, create incredible focus, and boost teamwork, is to set a mega goal each year with a big reward. You will be amazed how the team will come …
If you want to beat the insurance game…
If you want to beat the insurance game…Start offering more elective services and improve your case presentation skills. The acceptance rate on elective services is significantly less than need-based …
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For big decisions, get an expert.
For big decisions, get an expert. There are times when you will have to make big decisions in your professional or personal life and if things go wrong, you could be hurt in some way, shape or form. …
Follow up with your patients.
Follow up with your patients. If a case is not accepted, you should follow up with the patient at least three times unless they specifically tell you that they’re not going to follow through with …
Speak to patients in basic language.
Speak to patients in basic language. If you get too technical, patients won’t understand what you’re saying. They will nod their heads and pretend they do, but they won’t get it. Speak to them in a …
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It’s really all about efficiency.
It’s really all about efficiency. Over time, all practices become less efficient as systems get outdated and ignored or disregarded by the team. It may be time for you to do a systems overhaul. The …
The schedule is holding you back.
The schedule is holding you back. In most practices, the schedule limits production. Creating a new mathematically designed schedule that allows for a production increase of 20% – 30% will …
Help patients with their insurance.
Help patients with their insurance. Patients often don't understand their dental insurance. Helping them navigate the process is an excellent way to demonstrate customer service. …
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Is your practice “merely” an extension of your personal life?
Is your practice “merely” an extension of your personal life? If you view your practice as merely an extension of your personal life, you may not take the steps that will allow the practice to reach …
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Check your body language.
Check your body language. In many cases when you are presenting treatment, poor body language contradicts the positive things you’re saying. Patients will pick up on this subconsciously, become …
Are your front desk staff members part of the marketing department?
Are your front desk staff members part of the marketing department? When the phone rings with a new patient calling, front desk staff members should view their role as more than only administrative. …
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How effective are you at using your time?
How effective are you at using your time? Time is finite and you will never get more of it. When it is wasted, you never get it back. We highly recommend that you make the effort to plan your time in …
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