Increasing Practice Production Every Year
Has your treatment coordinator been professionally trained? There are no schools for treatment coordinators. However, this critical position needs professional training to keep up with trends, …
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Measure revenue per referral source. It is not enough to just know how many referrals you are receiving from each referral source. You also need to know the revenue so you can design the right …
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Increase team longevity every year. Once statistic that you never hear about, and you won’t find in your software, is the average longevity of the team on an annual basis. The goal is simple: you …
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You can’t fix just one part. Trying to fix one part of a practice is like trying to build one muscle in the gym. You might fix that part, but you will be better off if you address your systems …
Systems train the team. When the right systems are in place, team training is faster, better and performance improves. …
Move fast if a number falls off. When you’re tracking key performance indicators and see a number fall off, don’t assume it’s a temporary scenario. Move quickly to make improvements. …
Follow up quickly. Many orthodontic practices do not follow up with patients that have not decided to have treatment. Practices should use the strategy of the one-week rule and follow up with patients …
Get to know the new patient. Before you start clinical diagnosis, it is critical to build a powerful relationship with a new patient. Asking questions on a personal level is a key part of the new …
Set targets and then measure. Every practice should have a minimum of 15 targets based on practice performance to be achieved. Measure the results and then work to improve. …
Systems determine success. The quality of ongoing success in the practice will be directly proportional to the quality of the systems and how often they are upgraded. …
Score yourself today. Orthodontists and staff members can individually score themselves 0 to 10 at the end of the day. If you want to make it fun, everyone can report their performance at the next …
Some patients just want aligners. Every once in a while, we meet a practice that wants to argue with parents or patients who want aligners. It is important to understand that some patients will go …
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