Leadership is like exercise. If you exercise regularly and then quit, you will get out of shape. The same is true for leadership. You have to work at it every day to stay sharp and become a great …
Don’t ignore your intuition.
Don’t ignore your intuition. Many orthodontists told us they thought they should have taken a certain course of action in their practice; however, they did not pull the trigger and later regretted it. …
Are your referrals increasing or decreasing?
Are your referrals increasing or decreasing? Your referrals are very rarely flat. We receive calls from practice leaders who tell us that referrals to their practice are flat, when they are actually …
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Bring focus to your continuing education.
Bring focus to your continuing education. Instead of attending random programs that are being offered in your area, be proactive and decide what you need to learn. Each year you should have a focus …
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Buyer beware.
Buyer beware. Be careful when you read something about a professional development program that promises the sun, the moon, and the stars. Very few programs solve all of your problems. Make sure you …
What has inspired you lately?
What has inspired you lately? There are many people who can inspire you, but, sometimes, you must inspire yourself. What book, documentary, podcast, or other tools and media inspire you and make you …
Reward great service.
Reward great service. Once in a while, it makes sense to reward a team member for giving outstanding service. You can provide team members with gift cards, lunches, or even cash. …
Raise your energy on the phone.
Raise your energy on the phone. Have you ever called your own practice? Sometimes we find that very nice front desk staff people can be so busy that they come across as flat or rushed. This is not the …
Keep up with technology.
Keep up with technology. We are not suggesting you buy everything new, but keeping up with technology will allow you to know what will benefit your individual practice at the highest level. EXCLUSIVE …
Running late throws off the team.
Running late throws off the team. Running late is more than just an inconvenience. It throws off the team and leaves them unsure about how to perform throughout the day. …
Ask for feedback.
Ask for feedback. Ask parents, patients, team members, and other doctors for feedback about your practice performance. If you don’t get feedback, you’ll have no idea how to improve. …
Stay motivated.
Stay motivated. Throughout any career there are times where we are not as motivated as others. How do you keep yourself motivated every day? What do you read, who do you listen to, and what do you …
