Build a team ownership mentality. The highest level of achieving a world-class practice is to build a team that has an ownership mentality. When the team acts like owners, they will make great …
Start right now.
Start right now. We have met many orthodontists who waited months or years to get started on improving their practices. The key is to make a decision to have a great practice and start working on it …
Stop ignoring your referring doctors.
Stop ignoring your referring doctors. Billions of dollars per year are generated from referring doctors and you want to earn your share of this as you work to help make referring doctors’ lives …
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The one word your staff should use.
The one word your staff should use. The one word your staff should use over and over is “convenience.” Convenience means you’re making it easy and whoever makes it easiest wins. …
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Raise your enthusiasm by 20%.
Raise your enthusiasm by 20%. If you can raise your enthusiasm by 20%, everything in the practice will improve. …
3 simple goals.
3 simple goals. There are three simple goals that will help propel you to the highest levels of success: (1) increase practice production every year, (2) build a world class team, and (3) have a plan …
Help your team members get over their resistance to change.
Help your team members get over their resistance to change. The key is to educate the team on why the change is being made and give them time to adapt. …
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Don’t let one team member bring you down.
Don’t let one team member bring you down. We have often said at Levin Group that it only takes one bad mood to bring down the entire practice. Don’t let this happen in your office. …
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Sell yourself in a positive way.
Sell yourself in a positive way. You should have certain statements that you share with every parent and patient about your commitment to excellence and results as an orthodontic practice. …
Answer patient objections calmly.
Answer patient objections calmly. During case presentations, a patient will occasionally bring up objections to what you are saying. Never disagree. Just calmly answer the question and explain why …
If your production keeps increasing, you will always be successful.
If your production keeps increasing, you will always be successful. Production is the single most important factor to focus on for practice success. If it keeps increasing, your practice will always …
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Let patients know you care.
Let patients know you care. The best way for patients to know that you care is to tell them. A displayed quote such as “We truly care about every patient” goes a long way. …