Take a breath. Team members who deliberately stop throughout the day just for a moment to take a deep breath, experience less stress and fatigue. It has a physical benefit physiologically of settling …
If you see someone in the practice doing something incorrectly, you should approach them and politely mentor them.
If you see someone in the practice doing something incorrectly, you should approach them and politely mentor them. While it can be uncomfortable to point out something that isn’t being done the right …
Patient Financing Tip #5: Let patients know that patient financing is easy.
Patient Financing Tip #5: Let patients know that patient financing is easy. Patient financing is fast, easy and convenient. Let patients know this so they don’t think it is a complex process like …
Continue Reading about Patient Financing Tip #5: Let patients know that patient financing is easy. →
Patient Financing Tip #4: Mention patient financing in your 30-day email.
Patient Financing Tip #4: Mention patient financing in your 30-day email. We recommend sending an email newsletter every 30 days to patients. The newsletter should always include a reminder that …
Continue Reading about Patient Financing Tip #4: Mention patient financing in your 30-day email. →
Stay Up-To-Date With Orthodontic Trends
Stay Up-To-Date With Orthodontic Trends. Knowledge is power. To build success, orthodontists should closely monitor trends in the profession and utilize the information to improve their practice daily …
Continue Reading about Stay Up-To-Date With Orthodontic Trends →
Patient Financing Tip #2: Every staff member should be knowledgeable about patient financing.
Patient Financing Tip #2: Every staff member should be knowledgeable about patient financing. You never know who on the team will be asked about patient financing. All team members should have a …
Patient Financing Tip #1: Offer financing to every patient.
Patient Financing Tip #1: Offer financing to every patient. Practices should not be selective when offering patient financing. Every patient should be aware that it is available and have an …
Continue Reading about Patient Financing Tip #1: Offer financing to every patient. →
Keep your customer service strong.
Keep your customer service strong. Parents and patients judge a practice more by its level of customer service than its clinical quality. Identify 10 ways that you can immediately improve your …
Don’t rest on your laurels.
Don’t rest on your laurels. Having an excellent practice today doesn’t mean that you won’t have new competition or changes in your referrals in the future. Don’t rest on your laurels. Make sure you …
Your numbers tell you if you’re on track.
Your numbers tell you if you’re on track. One of the most critical jobs that can be done in minutes per week by practice leaders is to review a small set of practice statistics. Knowing your key …
Continue Reading about Your numbers tell you if you’re on track. →
If you aren’t getting enough reviews try this:
If you aren’t getting enough reviews try this: Engage every parent and patient with the following script: “Mrs. Smith, we are delighted to have you with our practice. If you would be nice enough to …
Continue Reading about If you aren’t getting enough reviews try this: →
If you want to be a great leader, be diplomatic but honest.
If you want to be a great leader, be diplomatic but honest. Telling people what they want to hear or that you might make a change later is not great leadership. Telling people what is really happening …
Continue Reading about If you want to be a great leader, be diplomatic but honest. →
