Office managers need to know the necessary number of new patients to keep the practice growing. One of the most important jobs of an office manager is to perform daily tracking of the number of new …
Treatment Coordinators (TC’s) can burn out.
Treatment Coordinators (TC’s) can burn out. Make sure your TC gets occasional breaks and vacations. Burnout is more common with TCs than you might think. …
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If your starts are not increasing, you’re doing something wrong.
If your starts are not increasing, you’re doing something wrong. Orthodontic practices are fun environments that should cultivate excellent relationships with parents and patients that help to …
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How do you grow your practice today?
How do you grow your practice today? If you want your practice to grow, you must do something different. When you adopt new strategies such as improving patient greetings, increasing eye contact …
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Create a fake crisis.
Create a fake crisis. One great business strategy to get things done and be prepared for the future is to pretend that you have a crisis today. Get the entire team behind the “pretend” crisis but work …
How is your cash flow?
How is your cash flow? Production and profit are important measures of success; however, they aren’t more important than the measure of your available cash. If you have enough cash, you will always be …
Is your start rate down?
Is your start rate down? Track your start rate every week. If you see it slipping, your treatment coordinator process probably needs a complete overhaul. …
Treatment coordinators (TCs) cannot be robotic.
Treatment coordinators (TCs) cannot be robotic. TCs must display fresh enthusiasm to every parent or patient every day. …
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What is one thing you can do to increase production?
Do you need to slow down? Although it may sound counterintuitive, we find that some dentists who are frenetic and chaotic all day have lower production than those who work slower and are more focused …
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What is one thing you can do to increase production?
What is one thing you can do to increase production? Improve customer service ASAP. The best practices have the best customer service, which leads to higher case acceptance and more new patients. …
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Can you grow by 30%?
Can you grow by 30%? Levin Group now finds that almost any practice can grow by 30% using solid basic business strategies. The challenge to this level of growth is that so many practices …
Your treatment coordinator (TC) should focus almost exclusively on benefits.
Your treatment coordinator (TC) should focus almost exclusively on benefits. Too many TCs give way too much information to parents and patients about orthodontics. We recommend that they slim down the …
