The value of a new patient. New patients make up 40% of doctor production. This is why it is so important to have a new patient experience system in place. …
How does McDonald’s train employees?
How does McDonald’s train employees? McDonald’s can take almost anyone and teach them the step-by-step systems that they follow in every franchise. As they do this, the employees become excellent in …
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Increase team longevity every year.
Increase team longevity every year. Once statistic that you never hear about, and you won’t find in your software, is the average longevity of the team on an annual basis. The goal is simple: you …
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You can’t fix just one part.
You can’t fix just one part. Trying to fix one part of a practice is like trying to build one muscle in the gym. You might fix that part, but you will be better off if you address your systems …
Systems train the team.
Systems train the team. When the right systems are in place, team training is faster, better and performance improves. …
Can you negotiate with insurance companies?
Can you negotiate with insurance companies? You can try, and there are companies that will work with you, but there are no guarantees that negotiating with the insurance companies will work. …
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If you missed your daily production goal today…
If you missed your daily production goal today…Every practice should have a daily production goal. This is how you measure today’s performance. If you miss the goal, make sure you understand why. …
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Get to know the new patient.
Get to know the new patient. Before you start clinical diagnosis, it is critical to build a powerful relationship with a new patient and their parent. Asking questions on a personal level is a key …
Set targets and then measure.
Set targets and then measure. Every practice should have a minimum of 15 targets based on practice performance to be achieved. Measure the results and then work to improve. …
Systems determine success.
Systems determine success. The quality of ongoing success in the practice will be directly proportional to the quality of the systems and how often they are upgraded. …
The highly trained office manager.
The highly trained office manager. Every office manager should have an extremely detailed job description that includes responsibilities and accountabilities. Defining the job is critical. …
Track and measure results.
Track and measure results. Every practice should track and measure results against a preset model and then work to improve it. …