Advice for the Pediatric Specialist – To make non-clinical decisions, ask a “golden question.” When making a choice that may change how your practice operates, ask yourself how it will affect your …
Give patients the VIP treatment.
Give patients the VIP treatment. To increase patient loyalty, regular visits and referrals, treat patients in ways that show how much you value them. If you don’t schedule new patients within 7–10 …
Create value for hygiene care.
Create value for hygiene care. How does your practice refer to the hygiene appointment? Do staff members call it “a cleaning” or simply “recall”? Neither term accurately describes the hygiene …
Does your practice suffer from obsolete systems?
Does your practice suffer from obsolete systems? When the systems in your practice are outdated, inefficiency rules the day. Appointments get delayed, parents complain, and staff members feel hurried. …
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Continue strengthening relationships with parents and patients.
Continue strengthening relationships with parents and patients. Every time parents patients come in for their appointments, try to learn more about them. Most people appreciate the personal attention …
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Upgrade your approach to scheduling.
Upgrade your approach to scheduling. To reduce stress while increasing productivity, redesign your scheduling template using 10-minute increments… with the length of appointments based on up-to-date …
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Set an annual production goal.
Set an annual production goal. Based on our extensive consulting experience, Levin Group recommends an annual growth target of 18%. Unless you reach this level… by attracting more patients, increasing …
Advice for the Practice Leader – Let your team help drive practice growth.
Advice for the Practice Leader – Let your team help drive practice growth. Two of the most effective team-building techniques will also help build your business. One is delegation… which empowers your …
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Advice for the Pediatric Dentist – Develop a comprehensive budget.
Advice for the Pediatric Dentist – Develop a comprehensive budget. As the practice leader, you need to track your overhead and production numbers. Remember, you are the CEO of your practice, so it is …
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Replace pedo management systems every 3–5 years.
Replace pedo management systems every 3–5 years. All practices change over time, and their systems should change, too. Rather than tweaking them—which will eventually lead to more bottlenecks—redesign …
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It’s how you say it that counts.
It’s how you say it that counts. With a few simple changes, anyone can improve communication. Start by paying attention to the words you use and how you say them—they have tremendous impact on …
Performance Target: Reduce overhead to 59% or less.
Performance Target: Reduce overhead to 59% or less. Every dollar saved on unnecessary expenses is a dollar gained in profit for the practice, so review spending carefully to identify “fat” that can be …
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