Whatever charity you select and whatever you donate let all of the parents of your patients know about it. Many people truly admire businesses that contribute to their community or some type of social …
Keep your performance targets in mind.
All staff members can contribute to the success of the practice by knowing and tracking targets that relate to their jobs. From front desk personnel keeping 98% of patients scheduled… to the finance …
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Advice for the Pediatric Dentist – Review last year’s performance.
Did you hit your targets for referrals, new patients and production? If you did, how can you build on that success? If you didn’t, what changes can you make to get back on course? A new year is a time …
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Present a “unified front” to parents and patients.
It’s natural for members of the practice team to have differing opinions and even disagreements about various aspects of their work. These can lead to stress if unresolved, so they should be …
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Plan your success.
All great companies create strategic plans annually, spending a great deal of time and money in order to identify the strategies for the next 12 months, three years, and five years. This is so …
Be energetic.
Make it a goal to give energy and enthusiasm to every parent and patient every day. As one front desk coordinator said, “My goal is that every parent and patient leaves with more energy than when they …
Learn to work together.
Your co-workers are a key component of your success. Find a way to get past the occasional misunderstanding. Don’t let a petty grievance turn into a major confrontation. When the team works well …
Figure out what’s working and what’s not working.
If you want to increase your production you may want to think about what is and what isn’t working in your practice. Try to identify five strengths and be equally diligent about identifying five …
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First impressions make all the difference.
Will parents be impressed when they walk into your office for the first time? Or will they consider it “just another practice?” The entire team needs to exceed expectations during a parent’s first …
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Cash is king.
Cash is essential for dental practices. Collecting balances must be a priority to help ensure that the practice has sufficient cash to pay all bills, make investments, and provide …
Cash is king.
Cash is essential for dental practices. Collecting balances must be a priority to help ensure that the practice has sufficient cash to pay all bills, make investments, and provide …
Make treatment more affordable.
Practices can dramatically increase case acceptance by providing a wide array of payment options, including patient financing from a reputable company. Team members should make parents aware of the …
