Help your team members get over their resistance to change. The key is to educate the team on why the change is being made and give them time to adapt. …
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Don’t let one team member bring you down.
Don’t let one team member bring you down. We have often said at Levin Group that it only takes one bad mood to bring down the entire practice. Don’t let this happen in your office. …
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Scheduling is more than scheduling.
Scheduling is more than scheduling. Scheduling is not only about creating time slots for patients. It is also about managing patients, such as no-shows, late patients, or overdue patients. …
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Answer parent objections calmly.
Answer parent objections calmly. During case presentations, a parent will occasionally bring up objections to what you are saying. Never disagree. Just calmly answer the question and explain why what …
If your production keeps increasing, you will always be successful.
If your production keeps increasing, you will always be successful. Production is the single most important factor to focus on for practice success. If it keeps increasing, your practice will always …
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Let patients know you care.
Let patients know you care. The best way for patients to know that you care is to tell them. A displayed quote such as “We truly care about every patient” goes a long way. …
Manage your insurance.
Manage your insurance. Most practices have a love-hate relationship with their insurance participation. If you're going to participate, you must learn to manage it in the most effective and efficient …
Don’t respond to negative comments.
Don’t respond to negative comments. Don’t respond to negative comments that other people make. You don’t have to tell them why they’re wrong, enter into a debate, or get angry. Just don’t respond and …
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Do your systems have checklists?
Do your systems have checklists? Having excellent comprehensive systems is the number one factor in building successful dental practices. Having a checklist from those systems for the team to follow …
How would you rate yourself?
How would you rate yourself? At the end of each day, try asking yourself how you would score (0 to 10) the performance of your practice that day? This exercise will help you identify opportunities to …
Can you really improve your practice with no effort?
Can you really improve your practice with no effort? Of course not, and you knew that. But the effort can feel like fun when you’re achieving a vision and seeing results. So, it takes effort, but if …
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Higher staff longevity increases practice production.
Higher staff longevity increases practice production. One of our findings at Levin Group is that the longer your staff is with you, the higher your production will be. A long-term staff knows what to …
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