Stop the “shoplifting.” That may sound harsh, but the truth is that in some circumstances a patient who leaves your office without paying for treatment is the same as a customer who leaves a retail …
Have several financial options.
Have several financial options. Practices today know that collections are critical. Having several financial options ranging from discounts for cash or check upfront on non-insurance cases to patient …
No more complaining, whining, or criticizing.
No more complaining, whining, or criticizing. If you want to build a great culture, be happier, and retain team members longer, you should eliminate complaining, whining, or criticizing from your …
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Business has competition.
Business has competition. Don’t be surprised by the increase in competition in dentistry. We have had many years without having to face the challenges of competition, but these challenges are now a …
One extra patient.
One extra patient. If you want to increase production, just try adding one extra patient per day. Most schedules are 30% minimum below their real capacity so you can make this happen even before you …
Measure case acceptance.
Measure case acceptance. Keep a tally of unaccepted cases on the total production that they equal. This will fire you up to improve case acceptance and follow-up systems. …
All practices are not the same.
All practices are not the same. We often receive calls from doctors who want to know why their practice can’t do what some other practice they heard about is doing. We remind them that each practice …
You may need 20% more.
You may need 20% more. In a recent webinar on wealth accumulation for dentists, Dr. Roger Levin pointed out that you may need 20% more than whatever your financial planner is telling you. Predicting …
Don’t go for the grand slam.
Don’t go for the grand slam. Some dentists go for grand slam investment returns especially if they feel they haven’t saved enough. These can result in even greater losses. Be careful. …
Always ask this question at the end of a visit.
Always ask this question at the end of a visit. “Mrs. Jones, is there anything else we can do for you or your child?" …
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Time management always wins.
Time management always wins. In review of thousands of dental practices, Levin Group has found that the practices that build mathematically designed schedules based on their unique situations, have …
Respond to all reviews.
Respond to all reviews. Whether you have received a good review or a bad one, always take the time to respond. This is the proper etiquette and right strategic approach. How Would You Like to Have …
