Does your practice have any humor? When was the last time you and your team members had a good laugh? Humor is one of the key attributes of creating a positive environment. …
Does your practice have a real team?
Does your practice have a real team? A real team is not simply a collection of individuals who can do a great job. A real team acts in unison, is very supportive, and enjoys working together. …
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Build a practice of absolute accountability.
Build a practice of absolute accountability. If you could do one thing right now to improve your practice it should be to insist that everyone on the team be accountable. The simple formula is that if …
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Leadership means leading.
Leadership means leading. There’s no such thing as passive leadership. Leadership means knowing where you are going, communicating it to the team, and making sure you keep moving in that direction. …
If you’re angry, use it to get focused.
If you’re angry, use it to get focused. Anger can actually be a positive emotion if, and only if, you use it to become focused. Why are you angry and what do you need to do to improve the situation …
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You can’t always count on a good economy to grow your practice.
You can’t always count on a good economy to grow your practice. As we now face an uncertain economy, practices may have to endure some challenges. Practices that implement outstanding systems now will …
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Being more charismatic Tip #5: Ask patients questions about themselves.
Being more charismatic Tip #5: Ask patients questions about themselves. Learning personal information about people makes them feel special and this will build outstanding patient relationships. …
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Being more charismatic Tip #4: Listen carefully when anyone else is speaking and do not interrupt.
Being more charismatic Tip #4: Listen carefully when anyone else is speaking and do not interrupt. When people feel they are heard they appreciate you and this will build fantastic patient …
Being more charismatic Tip #3: Make eye contact with everyone you talk to.
Being more charismatic Tip #3: Make eye contact with everyone you talk to. When you look people in the eye, they feel you’re paying attention to them, and this will build outstanding patient …
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Being more charismatic Tip #2: Always use positive language and words.
Being more charismatic Tip #2: Always use positive language and words. Positive words have a positive effect on other people and will build outstanding patient relationships. …
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Being more charismatic Tip #1: Smile all the time.
Being more charismatic Tip #1: Smile all the time. When you smile, you release endorphins that make you feel better. More importantly, when you smile you tell other people you like them and, as a …
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If a parent wants to negotiate a fee don’t be taken by surprise.
If a parent wants to negotiate a fee don’t be taken by surprise. You should be prepared by knowing in advance what your limits are. Are you willing to deduct 5%? 10%? No more than 10%? These are …
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