Make three improvements per month. Add an agenda item to your monthly staff meeting to identify three improvements that the practice will make in the next 30 days. By addressing improvements, the …
Speed counts.
Speed counts. In any business speed is a factor in determining some level of success. Most practices are at 30% – 50% below their real production potential. Analyze the practice for opportunities to …
Follow up on all unaccepted case presentations.
Follow up on all unaccepted case presentations. If a parent leaves the office following a case presentation without scheduling, you need to have a follow-up system. Following up is now just as …
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If you don’t fix the small problem…
If you don’t fix the small problem…It is easy to put off fixing small problems. However, it's often the case that when you put off fixing small problems, you gradually begin to put off fixing medium …
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Cut that cost!
Cut that cost! See if you can find one expense that the practice really doesn’t need. Make it a game for the entire team. Whoever can reduce the cost of over $1,000 to the practice should win some …
Find a podcast.
Find a podcast. When you find a basic business and entrepreneurship podcast and listen to it regularly, you will get some good ideas for your practice. …
Always sit at eye level.
Always sit at eye level. Whenever you’re presenting treatment, you will be more successful if you give it at eye level with a parent. This creates a sense of equality and does not leave you open to …
When was the last time you rebuilt the schedule?
When was the last time you rebuilt the schedule? One mistake that practices make is carrying on a schedule template that is no longer a key driver of practice performance. Keep in mind that a new …
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Get excited.
Get excited. Every year we meet thousands of doctors and staff members who have excellent skills and are committed to excellent care. However, there are a few that we meet who just seem to have lost …
Get excited.
Get excited. Every year we meet thousands of doctors and staff members who have excellent skills and are committed to excellent care. However, there are a few that we meet who just seem to have lost …
Wow one parent or patient.
Wow one parent or patient. Tomorrow morning take a look at the schedule. Everyone in the office from team members to doctors should select one parent or patient that they are going to “wow” that day. …
Don’t sit on a good idea.
Don’t sit on a good idea. There’s an expression posted in airports and train stations: “If you see something, say something.” This is good advice within a practice as well. If you see an opportunity …
