Advice for the Surgical Specialist—Focus on each patient as a unique individual. It’s easy to get in the habit of running through case presentations mechanically, with no real acknowledgement of how …
Stay focused on the positive in meetings.
Stay focused on the positive in meetings. Every surgical team feels a certain amount of stress, so some complaints are bound to come up at staff meetings. But you should use an agenda—plus the right …
Continue Reading about Stay focused on the positive in meetings. →
Judge new technology by its impact on patient care.
Judge new technology by its impact on patient care. Dental practices are inundated with information about new products and services—from sophisticated equipment to disposable gloves. To determine if a …
Continue Reading about Judge new technology by its impact on patient care. →
Communicate consistently with surgical patients.
Communicate consistently with surgical patients. Use scripts to keep all team members on the same page when talking with patients. It can be very frustrating for patients to hear conflicting answers …
Continue Reading about Communicate consistently with surgical patients. →
For Practice Owners – Valuation Factor: Production.
For Practice Owners – Valuation Factor: Production. Practice production growing for three years generally merits an increase in practice valuation. However, it is important to look at your rate of …
Continue Reading about For Practice Owners – Valuation Factor: Production. →
Advice for the Surgical Specialist – Find your leadership style, and put it to good use.
Advice for the Surgical Specialist – Find your leadership style, and put it to good use. As practice leaders, doctors must develop leadership techniques that fit their personalities. Some can motivate …
Create strong connections between team members.
Create strong connections between team members. Even a small group of people who work together will develop highly complex interconnections—some positive, some not. As practice leader, you can (and …
Continue Reading about Create strong connections between team members. →
Involve more than one surgical staff member in handling practice finances.
Involve more than one surgical staff member in handling practice finances. This minimizes the possibility of someone falsifying accounts for personal gain. Never let the person who collects money also …
Continue Reading about Involve more than one surgical staff member in handling practice finances. →
Look for ways to achieve the practice vision.
Look for ways to achieve the practice vision. A vision forces the practice to clearly focus on objectives. It maps out a clear direction for your practice over the next three years so that the doctor …
Continue Reading about Look for ways to achieve the practice vision. →
Try to mirror the patient’s body language.
Try to mirror the patient’s body language. When meeting a new patient or recommending treatment, using the right body language can help put the patient at ease. If the doctor or treatment coordinator …
Continue Reading about Try to mirror the patient’s body language. →
Help keep practice systems and technology up-to-date.
Help keep practice systems and technology up-to-date. Everyone on the surgical team should be on the lookout for opportunities to upgrade protocols in order to enhance patient care, increase …
Continue Reading about Help keep practice systems and technology up-to-date. →
Memorize the practice’s vision.
Memorize the practice’s vision. Your practice will achieve greater success—more quickly—if everyone on the team knows what success looks like. That’s what a vision statement provides. Created and …
