Increasing Practice Production Every Year
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Turn implant patients into “brand ambassadors.” Give these patients 1–3 certificates that will entitle the bearer to a free implant examination, including radiographs, at no-cost. Invite your patients …
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Financial Advice for the Surgical Specialist: Sign all checks for at least six months. To get a clear picture of practice overhead, try the hands-on approach. By reviewing and signing checks for all …
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Back up computer data offsite. To avoid a catastrophic loss of vital information, back up your practice data, including patient files, at a safe, remote location. You may be able to use an external …
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Understand that emotions play a big role in the decision to get an implant. Many decisions made by patients about getting treatment are driven by the fact that the patient needs the service. The …
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Brainstorm as a team for patient satisfaction ideas. At a staff meeting, talk about the importance of patient satisfaction and ask team members to come to the next monthly meeting with 10 written …
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Advice for the Surgical Specialist – Provide a professional development plan for each team member. Create a multi-year CE plan for each team member, based on the individual’s current skills and goals, …
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Advice for the Practice Owner – Appoint more than one staff member to handle finances. Reduce the opportunity for a team member to falsify accounts by having more than one person working on practice …
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Advice for the Front Desk Team – Make the first phone call count. When a new patient calls, quickly make them feel like they’ll be in good hands at your practice. With excellent scripting, you can not …
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Create synergy between your website, blogs, email and social media accounts. The real power of the internet lies in its connectivity. Whatever you put online should have easy connectors to other …
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Advice to the Surgical Assistant – Give encouragement to patients. If patients are undergoing a lengthy or uncomfortable procedure, compliment them a few times during the appointment. They’ll …
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Review quarterly performance. How close is the practice to reaching its goals for referrals, production, collections, etc., for this quarter? Which systems need improvement to hit established targets …
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Advice for the Surgical Specialist – Follow up personally with patients after treatment. Show patients how much you care about them. The evening after treatment, call them at home to ask how they’re …
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