Increasing Practice Production Every Year
Can you relate to your younger referral sources? Over the years I’ve had many specialists tell me that they have nothing in common with younger doctors. I have been hearing it for the last 38 years, …
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Does it “feel” like referrals are slowing down? If you feel that your referrals are slowing down, whether it’s true or not it’s probably an indication that something isn’t quite right. It could be …
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How do you handle frustration? Some people get quiet. Others display a bad mood. Instead of going down a negative rabbit hole, why not identify the frustration and express it clearly to anyone else …
The magic of the number 3. When analyzing your practice, a simple and powerful approach is to focus on the number 3. For example, what are your 3 top concerns facing the practice? Your top three …
Teach, teach, and teach some more. The term specialist has real meaning. It means you know more than people who are not specialists, which includes many of your referring doctors. As a specialist you …
How do you manage an unhappy patient? The first step is to listen and try to understand. Don’t react defensively and, even better, don’t react at all. Try to find out the basis of the patient’s …
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Are you feeling overwhelmed? If you’re feeling overwhelmed, there is something you can do: simply get started doing the work. Just pick one thing and get going and this will lead to the next thing and …
The world of work is changing. Here is a fun and enjoyable challenge. Help your practice to become a truly fun place to work where everyone appreciates each other and treats colleagues as friends as …
What keeps you awake at night? If you have concerns, try identifying all of them on a list. Then go back and identify the top three and put them in priority order regarding impact or potential impact …
Determine your success statement. As a new innovation in referral marketing, we are encouraging specialists to come up with something we call a success statement. This is a statement of self-promotion …
Is it worth losing a referral source? In the world of referral marketing, we often explain to specialists that the patient is not the primary customer. Although we always encourage you to have …
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Look for red flags. Keep your radar tuned for anything that you anticipate could be a problem, such as an unhappy patient, and develop a solution in advance to remedy the situation. …
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