Do you always give an example? When you ask someone to handle a task, delegate to others, or provide education or information, people will understand you much better when there is a real-life example …
Let your referrers know about what’s new in the practice.
Let your referrers know about what’s new in the practice. If you add anything new to the practice such as technology, a new service, a breakthrough in clinical treatment, or even something interesting …
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Your professional relations coordinator is a staff member.
Your professional relations coordinator is a staff member. We have seen many practices with part-time professional relations coordinators (PRCs) that often work on their own and don’t seem to be …
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What makes a goal a real goal?
What makes a goal a real goal? A goal must have three components. Otherwise, it’s not a goal, it’s just an idea. Furthermore, the goal must be written down for focus, accountability, and …
How do your coworkers really see you?
How do your coworkers really see you? We have a belief at Levin Group that everyone can be a leader. Yes, it starts at the top, but as everyone in the practice takes on leadership qualities the …
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Wow, you’re really busy!
Wow, you’re really busy! One of the side effects of the pandemic is that many practices are extremely busy. And although, busyness makes us feel successful, it can fool us into thinking we’ve reached …
If you had to pick one system to replace which one would it be?
If you had to pick one system to replace which one would it be? Although there is no one definitive answer, more often than not it should be the scheduling system. If you get scheduling right, other …
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What if you sold your practice in three years?
What if you sold your practice in three years? This is a hypothetical exercise of what you would start doing to build value at a higher level if you were planning to sell your practice in three years. …
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Put your name on everything.
Put your name on everything. This is not a recommendation for anyone’s ego, but we think there’s a particularly good reason to put your name on everything. Take the time to do a walk-through of your …
How long would you like to hold?
How long would you like to hold? When you call a business, how long are you satisfied with being on hold? Most people in surveys answer that they don’t want to be on hold for more than two minutes. …
Hold a referring staff appreciation day.
Hold a referring staff appreciation day. It can be any day of the year and you can have a marketing campaign that directly reaches out to the staff members of referring doctors to show your …
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Develop a referring doctor contact system.
Develop a referring doctor contact system. If you want to maintain relationships with referring doctors at all levels, you need a contact system. We recommend reaching out by phone to one referring …
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