Take a walk. Sometimes going outside to take a walk around the building or down the street and back can clear your head. If you were having a bad day this is even more …
Keep cash available.
Keep cash available. Having cash on hand will protect the practice. We recommend building 3 to 4 months of cash reserves for unexpected events. …
Watch your overhead.
Watch your overhead. Can you find one way to decrease overhead by any small amount today? …
Don’t underestimate the power of small gestures.
Don’t underestimate the power of small gestures. Take time every day to let referring doctors know you appreciate them. A note, text, email, or call can add to the referral …
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Does the professional relations coordinator (PRC) truly care about referring offices?
Does the professional relations coordinator (PRC) truly care about referring offices? The PRC position is more than just a job. Caring is an essential component when designing marketing programs for …
What do you do when your practice is overwhelmed?
What do you do when your practice is overwhelmed? When the practice becomes overwhelmed with work it can cause chaos, stress and frustration. Don’t ignore it and don’t treat it as normal. The most …
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Always review tomorrow’s schedule.
Always review tomorrow’s schedule. Before leaving the office for the day, the front desk, hygienist, assistant and dentist should know the general schedule for the next …
Check your insurance coding.
Check your insurance coding. We often find practices that have either use the wrong codes were not filed on a regular basis and are owed over six figures of missing practice …
Prepare for staff turnover.
Prepare for staff turnover. Levin Group encourages practices to have long-term staff. But inevitably, there are times when a new team member will join the team. Everyone should go out of their way to …
Change your look.
Change your look. Every five years, practices should change the look of their common areas at least slightly. It says to patients at the practice is modern and you care enough to keep up with the …
Track key statistics.
Track key statistics. There are certain services that are critical to the success and income of a specialty practice. Be sure you know where you stand year to date at the end of each …
Respond positively.
Respond positively. If any negative comments come up during the day respond with something positive. The purpose is to help people who maybe having a bad day to think more …
