Manage your experts. Engaging an expert to help you doesn’t mean you can abdicate responsibility. You need to set the goals and objectives with the expert and track ongoing progress. …
It’s okay to ask for help.
It’s okay to ask for help. Everybody needs help, including leaders. Many leaders think that they should not need help or do not know where they need to improve. The world will keep changing and …
Are you consistent today?
Are you consistent today? The discussion of consistency could apply to many aspects of orthodontic practice. As a leader, are you consistent today? People admire and follow consistent leaders. …
Self-motivate.
Self-motivate. You can’t wait until someone comes along to motivate you. What if no one does? Find ways to motivate yourself every day to work at your top level of performance. Featured vBook …
Use the word “convenient.”
Use the word “convenient.” Whenever you’re working with a parent or patient on scheduling try to use the word “convenient” two or three times. This will help you present an image of caring, …
5-star customer service.
5-star customer service. We have written about 5-star customer service many times. As a reader of the Levin Group Tip of the Day, we pose this question to you: “Has your practice moved closer to …
If you want to increase production…
If you want to increase production…If you want to increase orthodontic practice production by 8% you may need as much as a 12% increase in referrals. Keep in mind that some patients who are referred …
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Watch your cash flow.
Watch your cash flow. Orthodontic practices can have excellent production, however; if there is a slowdown in referrals, cash flow will slow down approximately 12 months later. You can almost set your …
Always show respect.
Always show respect. Remember that we are not here to judge our parents and patients. You are here to provide excellent and optimal dental care. If parents or patients express opinions or have …
Discuss your values.
Discuss your values. Don’t be afraid to tell parents and patients about the values of practice, which often include integrity, compassion, and excellence. …
Somebody has to do it.
Somebody has to do it. Every day there are tasks in the office that must get done. If you see a task that is undone and you have time, why not jump in and just do it? After all, somebody has to do it, …
Don’t miss this opportunity.
Don’t miss this opportunity. Referring doctors are still a powerful source of referrals. In a recent national survey Levin Group found that approximately 50% of general dentists don’t provide any …
