Interest-free financing? As the economy becomes more challenging, some parents and patients will need additional assistance to afford dentistry. Fortunately, interest-free financing is available and …
To increase production, what should you change first?
To increase production, what should you change first? Orthodontics is a business and if you have a strong desire to increase practice production, start with the bigger changes first. Overhauling and …
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You can achieve just about anything!
You can achieve just about anything! In the science of positive thinking, you are taught to believe that you can achieve about anything. We have seen practices accomplish amazing results and doctors …
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If you want to have fun…
If you want to have fun…If you want to have fun in your practice, then it is as easy as making up your mind that you’re going to have fun every day. In reality, little annoyances and frustrations are …
Assign a mentor.
Assign a mentor. One of the best ways to help new team members to understand the practice and practice systems is to assign a mentor for six months. This is a person that the new hire can go to with …
Share your brand with every parent and patient.
Share your brand with every parent and patient. A simple technique to drive your brand is to make sure that you talk about it in every patient visit. This can be as simple as waiting for the …
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Is this your brand?
Is this your brand? Do you want to be known as a practice that is incredibly fun for children, enjoys and focuses on adults, promotes aligners, or is involved in helping the community? Any or all …
Do you have a series of prepared questions?
Do you have a series of prepared questions? If you want to have better conversations with parents or patients, you should increase the ratio of questions to statements in your conversations. Having a …
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Don’t be afraid to take a risk.
Don’t be afraid to take a risk. If someone else has done it, you can probably do it too. You don’t want to be cavalier or impulsive, but if you take the time to study what others have done, surround …
Is this a problem?
Is this a problem? The first step in the problem-solving methodology taught by Harvard Business School is to ask the question: Do we have a problem? In many cases you will decide that what you're …
Where does Johnny go to school?
Where does Johnny go to school? Questions of this nature during a new patient phone call give insight as to who is calling and help advance the conversation. Once you find out where Johnny goes to …
Were you surprised?
Were you surprised? 2021 was an excellent year. In fact, it was a record-setting year for many practices. However, there were some practices that actually declined, and it took them by surprise. They …
