Where do you begin to improve your practice? Simply by beginning. Identify any weaknesses and just start there. Small changes will add up to big changes over time. …
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Don’t let one person bring you down.
Don’t let one person bring you down. Every once in a while, there is a toxic team member. Everyone must ignore the negativity of this individual, or it can result in a gradual degradation of the …
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What makes some practices more successful than other others?
What makes some practices more successful than other others? One answer is scheduling. The same schedule that allows you to grow can eventually become restrictive and does not allow for any further …
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Set annual production goals.
Set annual production goals. If you want production to increase every year, which will ensure the success of your practice, then set an annual production goal and work toward it. …
Make sure you have a set of key performance indicators (KIPs) to review weekly.
Make sure you have a set of key performance indicators (KIPs) to review weekly. It is essential for practice leaders to know their numbers. In just a few minutes each week you can review a short list …
What new book have you read lately?
What new book have you read lately? Reading books on topics such as business, self-improvement, or customer service can help to bring great new ideas to your practice. …
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Compliment team members on their positive attitudes.
Compliment team members on their positive attitudes. Most practices have team members who display positive attitudes every day. Take time to compliment them on this and comment on how wonderful it …
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What action did you take today?
What action did you take today? Did you take an action today that moves you toward your vision? Your vision is where you want to be in five years, and your action is how you get there. …
Don’t let a superstar drive out other team members.
Don’t let a superstar drive out other team members. One syndrome we periodically see is a superstar staff member with a less-than-optimal personality. Although this individual may be fantastic, if you …
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Technology does not replace human interaction.
Technology does not replace human interaction. It is wonderful to have advanced technology that makes the practice more efficient; however, technology alone will not replace positive relationships …
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Great leaders let people know where they stand.
Great leaders let people know where they stand. Just like any sports coach, a great leader lets everyone know where they stand. Don’t hold back and be as honest as possible with the person asking the …
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If you’re not hitting your goals, figure out why.
If you’re not hitting your goals, figure out why. The best way to evaluate why you’re missing your goals is to look at your systems. In most cases, the quality of the systems will determine whether or …
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