Jealousy will make you miserable. We recently spoke with a dentist who was interested in engaging our dental consulting services because a dentist friend’s practice was performing better than his own. …
Tell every patient about their great results.
Tell every patient about their great results. One of the last and most important steps in a patient’s experience is to inform them that the treatment they just completed was very successful and the …
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Don’t let insurance control patient decisions.
Don’t let insurance control patient decisions. Practices can influence patients to make decisions to have beneficial treatment regardless of insurance coverage. Using the correct scripting …
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Upgrade your systems.
Upgrade your systems. If the practice is not producing or performing at the level you want, the solution is simple: upgrade your systems. …
When you have a staff problem, address it immediately.
When you have a staff problem, address it immediately. Dentists and office managers often avoid confronting a staff problem until it becomes severe. The earlier you address it, the better the chance …
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Office managers need to know the necessary number of new patients to keep the practice growing.
Office managers need to know the necessary number of new patients to keep the practice growing. One of the most important jobs of an office manager is to perform daily tracking of the number of new …
Don’t take referring doctors for granted.
Don’t take referring doctors for granted. We recommend that you wake up every morning pretending that one of your top referring doctors has stopped referring. This will put you in the mindset of not …
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How should you invest in your practice?
How should you invest in your practice? Referral marketing is the single best investment a specialist can make in their practice. Why? Because it allows the practice to grow as an asset and create …
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How do you grow your practice today?
How do you grow your practice today? If you want your practice to grow, you must do something different. When you adopt new strategies such as improving patient greetings, increasing eye contact …
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Create a fake crisis.
Create a fake crisis. One great business strategy to get things done and be prepared for the future is to pretend that you have a crisis today. Get the entire team behind the “pretend” crisis but work …
How is your cash flow?
How is your cash flow? Production and profit are important measures of success; however, they aren’t more important than the measure of your available cash. If you have enough cash, you will always be …
Are you tired of being “in practice”?
Are you tired of being “in practice”? Some specialists are tired or burnt out when it comes to being in practice. Find ways to renew, re-energize, and create positive experiences. This will help to …
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