When discussing treatment with patients who aren’t responding, ask questions to help them get started. Some patients are reluctant to ask questions or express concerns. When working with patients like …
Customer service is a team effort.
Customer service is a team effort. Every interaction with parents and patients is an opportunity for the practice to shine. This requires the participation of the entire team, including administrative …
When presenting to patients who aren’t responding, ask questions to help them get started.
When presenting to patients who aren’t responding, ask questions to help them get started. Some patients are reluctant to ask questions or express concerns. When working with patients like this, try …
Be a problem-solver.
Be a problem-solver. Every workplace has its share of issues and problems. Many people are prone to complain about unfavorable situations. Anyone can talk negatively about a problem. Instead of …
Welcome everyone to your office warmly.
Welcome everyone to your office warmly. Your patients will appreciate it when your front desk team and other staff members greet them as if they were friends or family rather than merely customers to …
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Be a problem-solver.
Be a problem-solver. Every workplace has its share of issues and problems. Many people are prone to complain about unfavorable situations. Anyone can talk negatively about a problem. Instead of …
