Advice for the Financial Coordinator – Schedule time to address overdue accounts. Rather than letting collection activities take a back seat, give them priority treatment. Set aside specific times …
Advice for the Front Desk Team – Improve telephone skills through scripting.
Advice for the Front Desk Team – Improve telephone skills through scripting. Even in the age of the internet, the telephone is still the practice’s main lifeline for new patients. When prospective …
Present all payment options.
Present all payment options. Whether patients are deciding if they should accept treatment or just worried about how to pay for it, help them and the practice by mentioning the payment options …
Advice for the Surgical Specialist – Good leaders know what not to do.
Advice for the Surgical Specialist – Good leaders know what not to do. Good leaders learn to work through their teams—not around them. The most successful doctors figure out how to delegate …
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Advice for the Endodontist – Good leaders know what not to do.
Advice for the Endodontist – Good leaders know what not to do. Good leaders learn to work through their teams—not around them. The most successful doctors figure out how to delegate responsibilities …
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Advice for the Pediatric Dentist – Good leaders know what not to do.
Advice for the Pediatric Dentist – Good leaders know what not to do. Good leaders learn to work through their teams—not around them. The most successful pediatric dentists figure out how to delegate …
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