admin, Author at Levin Group Inc.

Advice for the Front Desk Coordinator – Ask “the question” during checkout.

May 4, 2018 By admin

Advice for the Front Desk Coordinator – Ask “the question” during checkout. When patients and parents return from the clinical area, always ask “How was your visit today?” They will appreciate this …

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Advice for the Dentist – Present and close more multi-tooth cases.

May 4, 2018 By admin

Advice for the Dentist – Present and close more multi-tooth cases. Setting and hitting a target of closing 90% of all cases may not be good enough if they’re mostly for single-tooth treatment. Use …

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Advice for the Endodontist—Focus on each patient as a unique individual.

May 4, 2018 By admin

Advice for the Endodontist—Focus on each patient as a unique individual. It’s easy to get in the habit of running through case presentations mechanically, with no real acknowledgement of how the …

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Advice for the Treatment Coordinator – Learn from rejection.

May 4, 2018 By admin

Advice for the Treatment Coordinator – Learn from rejection. When orthodontists have a case rejected, they tend to feel badly and take it personally. Sales people don’t react that way. When they have …

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Create a highly structured observation program.

May 3, 2018 By admin

Create a highly structured observation program. All observation patients should be seen every six months. If they miss an appointment, a staff member should reschedule it within 24 hours. The …

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Help the endodontist achieve the daily production target 90% of the time.

May 3, 2018 By admin

Help the endodontist achieve the daily production target 90% of the time. To reach an annual production goal, the doctor must consistently hit the daily mark most of the time. The endodontist may be …

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