When you see a drop in efficiency, look first at communications. The smooth operation of any surgical practice depends on how well team members communicate with each other. A procedural breakdown can …

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When you see a drop in efficiency, look first at communications. The smooth operation of any surgical practice depends on how well team members communicate with each other. A procedural breakdown can …

Continue Reading about When you see a drop in efficiency, look first at communications. →

Use scripting to motivate every caller to make an appointment. Scripts should: Make the caller feel welcome at the practice Emphasize the surgical specialist’s excellent credentials Discover …

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