Document systems to create meaningful change. For many pedo practices, the habit of relying on verbal, unwritten protocols causes stress. To generate positive change in the practice, the team should …

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Advice for the Front Desk Team – Give written notice that payment is due. It’s most cost-effective to collect what patients owe before they leave the office. If this is not possible, don’t just …

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Keep your online presence current. Online marketing enables your practice to reach prospective patients cost-effectively and to keep existing practice-patient relationships healthy, but you must keep …

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