Advice for the Treatment Coordinator – Be prepared to answer questions during the consultation. Parents and adult patients want to understand everything they can about the treatment being recommended. …
Educate and motivate patients.
Educate and motivate patients. Use scripts to not only educate but also motivate patients about treatment plans and dental services. The emphasis should always be on how to make patients’ lives richer …
Rehearse scripts.
Rehearse scripts. The key to scripting is to review and rehearse. Scripting needs to become second nature so that everyone on the pedo team delivers the proper words and benefit statements in a …
Be prepared with good answers to endo patient questions.
Be prepared with good answers to endo patient questions. Scripting improves all types of communication with patients, but it’s especially helpful when responding to patient concerns or objections. …
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To improve teamwork, read everyone else’s job description.
To improve teamwork, read everyone else’s job description. Rather than assuming you know what others on the practice team are supposed to do, review the responsibilities that have been assigned to …
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To improve teamwork, read everyone else’s job description.
To improve teamwork, read everyone else’s job description. Rather than assuming you know what others on the practice team are supposed to do, review the responsibilities that have been assigned to …
Continue Reading about To improve teamwork, read everyone else’s job description. →
