Designate a special training day. An excellent way to keep your team’s skills up to date is by clearing a day on the practice schedule and devoting it to training sessions. The doctor and staff should …
Acknowledge your fellow team members.
Acknowledge your fellow team members. Surprise your co-workers by leaving a silly, fun, or inspiring note anonymously for them at the end of the day. When they come in the next morning and discover …
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Institute procedural time studies.
Institute procedural time studies. Pediatric dentists and team members often have a false impression of how long procedures take. They need to better understand the length of time that each treatment …
Advice for the Treatment Coordinator – Motivate parents to accept treatment for themselves.
Advice for the Treatment Coordinator – Motivate parents to accept treatment for themselves. Set a target of having 15% of parents receive orthodontic treatment along with their children. Encourage …
Script every patient interaction.
Script every patient interaction. Scripting helps dentists and team members communicate more effectively with patients. As in sports, working from the same “playbook” builds team unity. Scripting …
Institute procedural time studies.
Institute procedural time studies. Incorrect scheduling can lead to large gaps or hurried appointments, which some practices see as unavoidable. Through the use of procedural time studies, treatment …
