admin, Author at Levin Group Inc.

Don’t overcomplicate case presentations.

April 6, 2017 By admin

Don’t overcomplicate case presentations. Dentists and their staff must be able to emphasize important patient benefits, describe the procedure in simple terms, and detail the time and cost (including …

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Encourage online reviews.

April 6, 2017 By admin

Encourage online reviews. Patient reviews are becoming an increasingly important part of practice marketing. Research shows that more than 90% of consumers said they consulted online reviews before …

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Answer the phone after one or two rings.

April 6, 2017 By admin

Answer the phone after one or two rings. The longer patients have to wait for you to pick up the phone, the more they will doubt your commitment to providing quality care and service. Assume every …

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Encourage online reviews.

April 6, 2017 By admin

Encourage online reviews. Research shows that more than 90% of consumers said they consulted online reviews before purchasing a product or service. Getting positive reviews on websites like Yelp, …

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Keep contact information current to reduce no-shows.

April 5, 2017 By admin

Keep contact information current to reduce no-shows. Update patient records frequently. Remove any disconnected phone numbers and bad email addresses. During their next visit, ask parents for current …

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Attitude matters.

April 5, 2017 By admin

Attitude matters. Staff attitude is often the fundamental element that determines how patients perceive the practice. An upbeat, energized team will have a far more positive effect on patients. There …

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