Attitude matters. Staff attitude is often the fundamental element that determines how patients perceive the practice and whether they remain loyal. An upbeat, energized team will have a far more …
Send birthday greetings to patients.
Send birthday greetings to patients. If your ortho practice isn’t already doing this, you’re missing a chance to make a great impression with minimal effort and expense. You can send cards—ideally, …
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Attitude matters.
Attitude matters. Staff attitude is often the fundamental element that determines how patients perceive the practice. An upbeat, energized team will have a far more positive effect on patients. There …
Get your practice’s name out there.
Get your practice’s name out there. Seek opportunities to advertise in community newspapers, school yearbooks and fundraising publications. Sponsor local sports teams, school activities, and other …
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Evaluate new products carefully.
Evaluate new products carefully. The endodontist and appropriate team members should be involved in judging whether new products will benefit the practice and its patients. Determine if a product will …
Work with other team members for smoother “hand-offs.”
Work with other team members for smoother “hand-offs.” Usually, where your work ends, someone else’s begins. These “hand-offs”—when patients, tasks or procedures are transferred to other staff …
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