Advice for the Treatment Coordinator (TC) – Be a goodwill ambassador to referring GPs. More than any other ortho team member, you can effectively demonstrate that your office supports the GP’s hygiene …
First impressions make all the difference.
First impressions make all the difference. Will endo patients be impressed when they walk into your office for the first time? Practices need to exceed expectations during every step of the New …
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First impressions make all the difference.
First impressions make all the difference. Will surgical patients be impressed when they walk into your office for the first time? Practices need to exceed expectations during every step of the New …
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Advice for the Hygienist – Create awareness of practice services.
Advice for the Hygienist – Create awareness of practice services. Discuss all the services available in the practice with patients, including elective treatment. The conversation should include both …
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Advice for the Orthodontist – Surprise your team.
Advice for the Orthodontist – Surprise your team. When’s the last time you sent your staff flowers for a particularly challenging or successful day? Have you taken them out to dinner lately? Have you …
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Showcase the practice’s technology.
Showcase the practice’s technology. Your decision to add new technologies should be based on the projected return on investment and how it will affect the quality of care. But once you make …
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