Answer the phone the right way. Every team member should be pleasant, sound enthusiastic and demonstrate a desire to be helpful. Callers need to feel that you are focused entirely on them. This …
Advice for the Front Desk Team – Review all insurance claims.
Advice for the Front Desk Team – Review all insurance claims. The team should verify all claims before submitting, so the insurance company has no reason to delay making payment. Double-check all …
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Advice for the Marketing Coordinator – Identify marketing targets for next year.
Advice for the Marketing Coordinator – Identify marketing targets for next year. Targets are specific metrics that help drive performance. If the target is to increase referrals 15% for 2017, set …
Make meetings more productive.
Make meetings more productive. Open debate is critical in office meetings. The practice should be a receptive environment where everyone is encouraged to speak up and voice honest opinions. No one …
Make meetings more productive.
Make meetings more productive. Open debate is critical in office meetings. The practice should be a receptive environment where everyone is encouraged to speak up and voice honest opinions. No one …
Advice for the Marketing Coordinator – Identify marketing targets for next year.
Advice for the Marketing Coordinator – Identify marketing targets for next year. Targets are specific metrics that help drive performance. If the target is to increase referrals 15% for 2017, set …
